Welcome to Lush Living House Cleaning (“we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, request a quote, or book a cleaning service.
By using our website or services, you agree to the terms outlined in this policy.
We collect information to provide, improve, and personalize our cleaning services. The types of data we may collect include:
Full name
Email address
Phone number
Service address
Notes or special instructions
Appointment details (date, time, service type, frequency)
Payment details (processed securely through Stripe)
Transaction confirmation and invoice records
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent on our site
This helps us understand visitor behavior and improve user experience.
We use your personal information to:
Provide and manage cleaning services you request
Generate instant quotes and bookings
Process secure payments via Stripe
Send booking confirmations, reminders, and updates
Improve website functionality and user experience
Respond to customer support inquiries
Send occasional promotions or service updates (only with your consent)
We never sell or rent your personal information.
However, we may share limited data with trusted partners to deliver your services:
| Partner | Purpose |
|---|---|
| Amelia | Booking and scheduling services |
| Stripe | Secure payment processing |
| Zapier / Jobber | Workflow automation and job management |
| Email Services (e.g., Mailchimp) | Updates, offers, and customer communication |
All third-party providers are required to maintain the confidentiality and security of your information.
We use cookies to enhance your browsing experience, analyze site traffic, and improve marketing efforts.
You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.
We retain personal data only for as long as necessary to fulfill our service obligations and comply with legal, tax, or accounting requirements.
If you request deletion of your information, we will securely remove your data from our active systems (subject to lawful retention requirements).
Your information is protected using secure servers, SSL encryption, and third-party compliance standards (e.g., Stripe PCI DSS).
We regularly review our security practices to safeguard your data against loss, misuse, or unauthorized access.
Depending on your location, you may have the right to:
Access or request a copy of your personal data
Request correction or deletion of your data
Opt out of marketing communications
Withdraw consent at any time
To exercise your rights, please contact us at info@lushlivinghousecleaning.com.
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of these sites. Please review their policies before sharing any personal information.
We do not knowingly collect data from anyone under 18 years of age.
If you believe your child has provided us with personal information, please contact us to remove it.
We may update this Privacy Policy periodically.
All changes will be posted on this page with the updated “Last Updated” date at the top.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to:
📧 info@lushlivinghousecleaning.com
🌐 www.lushlivinghousecleaning.com
